Nowadays, hard drives come with plenty of space for all your storage needs. If you purchased a computer or laptop in the last three years you should have at least a 250Gb hard drive which is plenty of space for your photos, videos, music, and documents. But every now and then we get a remote …
We are shifting to a remote workforce in these times of COVID 19, and while for many workers in the United States that is the norm; it can be a big shift for others. We at Boxaid of course have all our employees working from home. We realized the benefit of this 13 years ago …
We know the pain of our customers who have a generally slow computer. It is one of the most common computer problems that we troubleshoot at Boxaid. This is where our online IT support experts begin the troubleshooting process trying to determine if the entire computer is slow or a specific application or possibly the …
At Boxaid we have seen every technical computer problem in existence. We have fixed over 10,000 computers in the 13 years we have been business. Every now and then we do run into a problem that we have solved before but the typical list of solutions that used to work no longer works. This of …
How to Fix Broken File Associations in Windows 10 Read More »
At Boxaid we see countless technical problems every day. Some are simple virus removal and some are complex technical problems that take several hours to diagnose and fix. We of course use Google religiously to look up additional info if we don’t know the answers off the top of our head. We recently ran into …
There are countless errors that you can find on Windows and we see many of them at Boxaid. One error we occasionally run into is 2502 or 2503 errors. These typically show up when you are trying to install or uninstall a program on Windows. This could be a common program like a PDF reader …
How to Fix 2502 or 2503 Uninstall Errors in Windows Read More »
Microsoft Office is an essential part of our professional life. All of the important documents, files, presentations, and data are usually planned, written and secured in Microsoft office products such as Word, Powerpoint and Excel. Among multiple technical problems regarding Microsoft office, we often run into a common issue which is missing Office icons (aka …
We have seen countless questions about screen resolution or graphics cards problems here at Boxaid online tech support. Some font issues are hardware related and some are software related. Some are more annoying than others and some can be ignored. Sometimes you have a font issue that can be isolated to a specific application like …
How to Fix Jagged Poor Quality Fonts or Text on Windows Read More »
We deal with so many tech support issues at Boxaid on a daily basis. Sometimes it is a printer problem, sometimes it’s virus removal and sometimes it’s a slow computer. But hands down one of the most common questions we get is “Why does my computer keep freezing or crashing?” Unfortunately, there is no clear …
If you have Microsoft Word, or the full Microsoft Office suite, loaded on your computer, you expect all your Word documents to open in a new document window. Whether you are typing a memo to the boss, drafting a complaint letter to your electricity supplier or working on a technical document, you need to control …
How to Stop Word Documents from Opening in an Internet Explorer Window Read More »
