Quick PC Repair

I had a computer problem where I could not access the internet. I called comcast and sat on the phone with them for hours and they couldnt help. I found Boxaid Remote Technical Support and was a bit skeptical at first because they had almost all 5 star reviews, but they are all well earned. Johnathan figured out in 5 minutes that it was an automatic update that windows had rolled out and a driver issue. He didn’t even charge me since it was such a quick fix. It seems like they can remote in and fix bigger issues. I recommend trying these guys out before you go haul your computer to some geek squad.

Just wanted to say thanks for the great service and excellent communication of your tech guy. I was especially impressed generally at how uncomplicated everything was from contact to payment. Saved me a lot of time and effort and all that whilst being the other side of the World! You should give attention to that part of your business as people are crying out for such support in Europe. Thanks I will be recommending you and using your services again! Though I hope not to have a Virus again soon lol.

Hi there, I contacted Boxaid because my computer needed a check-up and repairs… So I chose Boxaid because I liked what I read about the way they did business, their prices and their policies. It is said that when something looks too good to be true it probably is…well not with Boxaid it is NOT. I got Jonathan who proceeded to ”diagnose” what was wrong with my laptop (it took hours) but this man NEVER gave up until my computer was purring like a content kitten… He was very polite, understanding and patient with a novice like me answering all my questions. Finally I had to change my browser and he is the only person on this Earth who could make me do that!!!! He is a sweetie and a computer Angel. I TOTALLY recommend him. Thanks Boxaid and Jonathan for making my life a whole lot easier.

The first time I used Boxaid I was extremely pleased.  But it was the second time that really stands out for me.  I thought I had acquired a new virus.  It ended up being something completed unrelated and fairly harmless.  I just didn’t know how to fix it.   But Jonathan took the time to analyze it  and run me through it, even sending me step-by-step instructions on how to to adjust my cookies. I offered to pay him for his services, but he refused.   These folks are dedicated, not just to cleaning your computer of viruses, but to ensuring your complete satisfaction.    This is one-stop shopping for me now…I won’t go anywhere else.

I used BoxAid.com on Sunday to have my home PC fixed remotely. “Jon” spent over five hours working on it and it still only cost me $89. I was anxious about doing this remotely but this company was really professional. (Unlike one place I contacted that wanted my credit card information before they would even discuss the problem or provide any pricing.  Jon explained that if I had any additional concerns to email him and he would reconnect.  I did have one issue and we set a time for a later date and he fixed that too.  I am very comfortable recommending Boxaid to everyone.