Pricing

Just wanted to say thanks for the great service and excellent communication of your tech guy. I was especially impressed generally at how uncomplicated everything was from contact to payment. Saved me a lot of time and effort and all that whilst being the other side of the World! You should give attention to that part of your business as people are crying out for such support in Europe. Thanks I will be recommending you and using your services again! Though I hope not to have a Virus again soon lol.

Hi there, I contacted Boxaid because my computer needed a check-up and repairs… So I chose Boxaid because I liked what I read about the way they did business, their prices and their policies. It is said that when something looks too good to be true it probably is…well not with Boxaid it is NOT. I got Jonathan who proceeded to ”diagnose” what was wrong with my laptop (it took hours) but this man NEVER gave up until my computer was purring like a content kitten… He was very polite, understanding and patient with a novice like me answering all my questions. Finally I had to change my browser and he is the only person on this Earth who could make me do that!!!! He is a sweetie and a computer Angel. I TOTALLY recommend him. Thanks Boxaid and Jonathan for making my life a whole lot easier.

I googled all of the remote tech support companies and researched the reviews for each of them. I finally decided to choose Boxaid based on the fact that they are based in the USA. My problem involved network sharing across Windows 7 and Windows 8.1 platforms. Jonathan with Boxaid solved all of my problems quickly and expertly. Originally we were working with two PC’s and the session was going so well, I expanded to include my other 3 PC’s. Another great thing with the service is that you pay nothing up front. The tech evaluates the problem and quotes a price. What a great way to do business!

After a week of progressively more problems with my computer it finally got completely messed up.  It would not even go through the start up process to get to the windows screen.  Called Boxaid.  Jonathan stepped me through the process of getting it started so he could control it remotely.  He ran a scan and found viruses and malware which he explained to me.  He told me it would be $89.95 which I would pay after he was done, and only if he could fix the problem which he was sure he could..  About 2 1/2 hours later he was done.  AMAZING.  My computer hasn’t worked this good since the day I took it out of the box.  Well worth the money. Boxaid, you guys are awesome!

Fantastic concept and super service. BoxAid is the real deal. The tech that I had–Jonathan–performed exactly as advertised, and then some. He understood my problems, connected up my computer, and then within about 2 hours cleaned up a pretty messy bunch of viruses, etc. It’s also amazing to actually see them work on your computer screen. For software issues, an on-line repair service is absolutely the way to go—-there is simply no need to physically take your computer anywhere. And the fixed price concept gives complete assurance that this is a repairable matter at a reasonable cost. And if you want a very knowledgeable tech to work with—Jonathan is the man to ask for. This service is pretty amazing!!