Three Simple Computer Repair Prices, No Sales Pressure, No Software, No Commitments, No Monthly Fees, No User Accounts, No Credit Card Up Front, If It’s Not Fixed You’re Not Charged.

I used BoxAid.com on Sunday to have my home PC fixed remotely. “Jon” spent over five hours working on it and it still only cost me $89. I was anxious about doing this remotely but this company was really professional. (Unlike one place I contacted that wanted my credit card information before they would even discuss the problem or provide any pricing.  Jon explained that if I had any additional concerns to email him and he would reconnect.  I did have one issue and we set a time for a later date and he fixed that too.  I am very comfortable recommending Boxaid to everyone.

I had a serious problem with my computer where all of my data was removed by a malware problem.  I called Boxaid’s 800 number and was connected to Jonathon who was extremely helpful and knowledgeable about the problem.  He was very informative and took his time explaining the problems to me.  After his diagnosis, I gave him permission to take control of my computer.  He worked several hours on the problem and called me back a couple of times.  He also sent intermittent messages to let me know approximately how much longer it would take.  He is definitely a true computer professional and an asset to Boxaid.  Thank you, Jonathon!

Hi there, I contacted Boxaid because my computer needed a check-up and repairs… So I chose Boxaid because I liked what I read about the way they did business, their prices and their policies. It is said that when something looks too good to be true it probably is…well not with Boxaid it is NOT. I got Jonathan who proceeded to ”diagnose” what was wrong with my laptop (it took hours) but this man NEVER gave up until my computer was purring like a content kitten… He was very polite, understanding and patient with a novice like me answering all my questions. Finally I had to change my browser and he is the only person on this Earth who could make me do that!!!! He is a sweetie and a computer Angel. I TOTALLY recommend him. Thanks Boxaid and Jonathan for making my life a whole lot easier.

The first time I used Boxaid I was extremely pleased.  But it was the second time that really stands out for me.  I thought I had acquired a new virus.  It ended up being something completed unrelated and fairly harmless.  I just didn’t know how to fix it.   But Jonathan took the time to analyze it  and run me through it, even sending me step-by-step instructions on how to to adjust my cookies. I offered to pay him for his services, but he refused.   These folks are dedicated, not just to cleaning your computer of viruses, but to ensuring your complete satisfaction.    This is one-stop shopping for me now…I won’t go anywhere else.

What a delight to work with your technician, Jonathan.  He truly went above and beyond my expectations.  I will certainly use your service again and will recommend you to everyone I know.  My daughter and I will be calling back on Sunday for more help with another computer.  I am so glad that your prices are reasonable and you do not require a long-term contract.  I think this is a fair and responsible way to conduct your business.  It makes my heart sing to know that there are still people who are so honest and knowledgeable to work with…….I appreciate the help and service I received more than words can express.  Thank goodness I found you!  Thank goodness for Jonathan!