- No Upfront Payment
- Money Back Guarantee
- Technicians in the USA
- No Monthly Fees
- Free Initial Analysis
- Quote Before we Start
- Pay with Credit Card or Paypal
- No Upfront Payment
- Money Back Guarantee
- Technicians in the USA
- No Monthly Fees
- Free Initial Analysis
- Quote Before we Start
- Pay with Credit Card or Paypal
- No Upfront Payment
- Money Back Guarantee
- Technicians in the USA
- No Monthly Fees
- Free Initial Analysis
- Quote Before we Start
- Pay with Credit Card or Paypal
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Just wanted to say thanks for the great service and excellent communication of your tech guy. I was especially impressed generally at how uncomplicated everything was from contact to payment. Saved me a lot of time and effort and all that whilst being the other side of the World! You should give attention to that part of your business as people are crying out for such support in Europe. Thanks I will be recommending you and using your services again! Though I hope not to have a Virus again soon lol.
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I was experiencing horribly slow performance on my old Dell Dimension E520. The technician from BoxAid was excellent in ruling out malware and advised me to upgrade the memory. He spent about 15 minutes with the PC, was highly professional and communicated clearly; no BS. He directed me to low cost sources of RAM which I bought and installed (about 15 min) and now the performance is great. Several other online remote tech support companies were ready to charge upwards of $249 to do deep cleaning of malware etc. BoxAid was upfront on their web site and on the phone about all of this.
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As the former director of customer service for Northwest Airlines, I want you to know that you could not have a better tech/customer service rep than Christopher. He took the time and effort to explain, reassure, resolve, and take proactive steps to help with my problem. Your company is extremely fortunate to have an employee like Christopher. Not only will I seek him out again, but I will recommend your company every chance I get. Thanks for making what could have been a disaster into a learning experience.
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These guys are the REAL DEAL! Jonathon just spent (Well I won’t tell you how long) logged into my PC and fixed a problem that was well beyond my expertise at a ridiculously small price. I have finally found my go to guys for PC problems that are out of my wheel house. 5 Stars doesn’t even start to tell the story. Compared to any other company I’ve tried, BoxAid has them all beat hands down.…
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The first time I used Boxaid I was extremely pleased. But it was the second time that really stands out for me. I thought I had acquired a new virus. It ended up being something completed unrelated and fairly harmless. I just didn’t know how to fix it. But Jonathan took the time to analyze it and run me through it, even sending me step-by-step instructions on how to to adjust my cookies. I offered to pay him for his services, but he refused. These folks are dedicated, not just to cleaning your computer of viruses, but to ensuring your complete satisfaction. This is one-stop shopping for me now…I won’t go anywhere else.
