Quick PC Repair

Hi there, I contacted Boxaid because my computer needed a check-up and repairs… So I chose Boxaid because I liked what I read about the way they did business, their prices and their policies. It is said that when something looks too good to be true it probably is…well not with Boxaid it is NOT. I got Jonathan who proceeded to ”diagnose” what was wrong with my laptop (it took hours) but this man NEVER gave up until my computer was purring like a content kitten… He was very polite, understanding and patient with a novice like me answering all my questions. Finally I had to change my browser and he is the only person on this Earth who could make me do that!!!! He is a sweetie and a computer Angel. I TOTALLY recommend him. Thanks Boxaid and Jonathan for making my life a whole lot easier.

Just wanted to say thanks for the great service and excellent communication of your tech guy. I was especially impressed generally at how uncomplicated everything was from contact to payment. Saved me a lot of time and effort and all that whilst being the other side of the World! You should give attention to that part of your business as people are crying out for such support in Europe. Thanks I will be recommending you and using your services again! Though I hope not to have a Virus again soon lol.

I had a computer problem where I could not access the internet. I called comcast and sat on the phone with them for hours and they couldnt help. I found Boxaid Remote Technical Support and was a bit skeptical at first because they had almost all 5 star reviews, but they are all well earned. Johnathan figured out in 5 minutes that it was an automatic update that windows had rolled out and a driver issue. He didn’t even charge me since it was such a quick fix. It seems like they can remote in and fix bigger issues. I recommend trying these guys out before you go haul your computer to some geek squad.

After a week of progressively more problems with my computer it finally got completely messed up.  It would not even go through the start up process to get to the windows screen.  Called Boxaid.  Jonathan stepped me through the process of getting it started so he could control it remotely.  He ran a scan and found viruses and malware which he explained to me.  He told me it would be $89.95 which I would pay after he was done, and only if he could fix the problem which he was sure he could..  About 2 1/2 hours later he was done.  AMAZING.  My computer hasn’t worked this good since the day I took it out of the box.  Well worth the money. Boxaid, you guys are awesome!

I was experiencing horribly slow performance on my old Dell Dimension E520. The technician from BoxAid was excellent in ruling out malware and advised me to upgrade the memory. He spent about 15 minutes with the PC, was highly professional and communicated clearly; no BS. He directed me to low cost sources of RAM which I bought and installed (about 15 min) and now the performance is great. Several other online remote tech support companies were ready to charge upwards of $249 to do deep cleaning of malware etc. BoxAid was upfront on their web site and on the phone about all of this.