Quick PC Repair

Just wanted to say thanks for the great service and excellent communication of your tech guy. I was especially impressed generally at how uncomplicated everything was from contact to payment. Saved me a lot of time and effort and all that whilst being the other side of the World! You should give attention to that part of your business as people are crying out for such support in Europe. Thanks I will be recommending you and using your services again! Though I hope not to have a Virus again soon lol.

The first time I used Boxaid I was extremely pleased.  But it was the second time that really stands out for me.  I thought I had acquired a new virus.  It ended up being something completed unrelated and fairly harmless.  I just didn’t know how to fix it.   But Jonathan took the time to analyze it  and run me through it, even sending me step-by-step instructions on how to to adjust my cookies. I offered to pay him for his services, but he refused.   These folks are dedicated, not just to cleaning your computer of viruses, but to ensuring your complete satisfaction.    This is one-stop shopping for me now…I won’t go anywhere else.

I had a computer problem where I could not access the internet. I called comcast and sat on the phone with them for hours and they couldnt help. I found Boxaid Remote Technical Support and was a bit skeptical at first because they had almost all 5 star reviews, but they are all well earned. Johnathan figured out in 5 minutes that it was an automatic update that windows had rolled out and a driver issue. He didn’t even charge me since it was such a quick fix. It seems like they can remote in and fix bigger issues. I recommend trying these guys out before you go haul your computer to some geek squad.

As the former director of customer service for Northwest Airlines, I want you to know that you could not have a better tech/customer service rep than Christopher. He took the time and effort to explain, reassure, resolve, and take proactive steps to help with my problem. Your company is extremely fortunate to have an employee like Christopher. Not only will I seek him out again, but I will recommend your company every chance I get. Thanks for making what could have been a disaster into a learning experience.

What a delight to work with your technician, Jonathan.  He truly went above and beyond my expectations.  I will certainly use your service again and will recommend you to everyone I know.  My daughter and I will be calling back on Sunday for more help with another computer.  I am so glad that your prices are reasonable and you do not require a long-term contract.  I think this is a fair and responsible way to conduct your business.  It makes my heart sing to know that there are still people who are so honest and knowledgeable to work with…….I appreciate the help and service I received more than words can express.  Thank goodness I found you!  Thank goodness for Jonathan!