Quick PC Repair

After a week of progressively more problems with my computer it finally got completely messed up.  It would not even go through the start up process to get to the windows screen.  Called Boxaid.  Jonathan stepped me through the process of getting it started so he could control it remotely.  He ran a scan and found viruses and malware which he explained to me.  He told me it would be $89.95 which I would pay after he was done, and only if he could fix the problem which he was sure he could..  About 2 1/2 hours later he was done.  AMAZING.  My computer hasn’t worked this good since the day I took it out of the box.  Well worth the money. Boxaid, you guys are awesome!

Zack is the best !!!!! He spent hours attempting to fix my corrupted operating system (Vista). While he wasn’t able to salvage the system he was able to save all my files and install Windows 7 on the computer. His patience and understanding dealing with a non-computer literate person was amazing. My computer is running better than ever, all my files are back in place and I’m thrilled. Zack is a credit to your organization and a great guy. I’m recommending him ans your service to everyone I know.

The first time I used Boxaid I was extremely pleased.  But it was the second time that really stands out for me.  I thought I had acquired a new virus.  It ended up being something completed unrelated and fairly harmless.  I just didn’t know how to fix it.   But Jonathan took the time to analyze it  and run me through it, even sending me step-by-step instructions on how to to adjust my cookies. I offered to pay him for his services, but he refused.   These folks are dedicated, not just to cleaning your computer of viruses, but to ensuring your complete satisfaction.    This is one-stop shopping for me now…I won’t go anywhere else.

I had a serious problem with my computer where all of my data was removed by a malware problem.  I called Boxaid’s 800 number and was connected to Jonathon who was extremely helpful and knowledgeable about the problem.  He was very informative and took his time explaining the problems to me.  After his diagnosis, I gave him permission to take control of my computer.  He worked several hours on the problem and called me back a couple of times.  He also sent intermittent messages to let me know approximately how much longer it would take.  He is definitely a true computer professional and an asset to Boxaid.  Thank you, Jonathon!

I used BoxAid.com on Sunday to have my home PC fixed remotely. “Jon” spent over five hours working on it and it still only cost me $89. I was anxious about doing this remotely but this company was really professional. (Unlike one place I contacted that wanted my credit card information before they would even discuss the problem or provide any pricing.  Jon explained that if I had any additional concerns to email him and he would reconnect.  I did have one issue and we set a time for a later date and he fixed that too.  I am very comfortable recommending Boxaid to everyone.