Online tech support is becoming a very lucrative business for scammers. According to Microsoft, tech support scams are the #1 consumer complaint from their customers, especially from the older generation. At Boxaid, our IT support experts unfortunately see the impact of these tech support scams first hand. We often get calls from customers AFTER they …
Cruising the web and realize your web browser is moving a bit slow? Perhaps is time to do a bit of “spring cleaning.” While we are probably all online a bit more these days, that’s no excuse to continue to have a slow browsing experience. We constantly deal with slow browsers at Boxaid. Sometimes it …
Remember when you were growing up and you had a VCR? I remember driving to the video store (Blockbuster and a few local ones) with my parents and walking thru those aisles staring at all those VHS tapes with wonder. So many movies, so little time. I used to think that our VCR was so …
Nowadays, hard drives come with plenty of space for all your storage needs. If you purchased a computer or laptop in the last three years you should have at least a 250Gb hard drive which is plenty of space for your photos, videos, music, and documents. But every now and then we get a remote …
If you are like most people, you have a love/hate relationship with the Notification Center on your Mac. These little pop-up alerts keep you up to date on all the most important news and information, like when a critical business call was missed, the availability of a must-have app update, or what time to pick …
How to Manage the Notification Center on Your Mac Read More »
At Boxaid, our technicians do a lot of virus and malware removal. Sometimes that can be easy to remove a virus or a hijacked browser and sometimes it is a lot of painstaking manual effort. Every now and then our customers call in thinking they are infected with malware or a virus because of excessive …
How to Stop Annoying Pop-up Notifications in Google Chrome Read More »
We are shifting to a remote workforce in these times of COVID 19, and while for many workers in the United States that is the norm; it can be a big shift for others. We at Boxaid of course have all our employees working from home. We realized the benefit of this 13 years ago …
At Boxaid we have seen every technical computer problem in existence. We have fixed over 10,000 computers in the 13 years we have been business. Every now and then we do run into a problem that we have solved before but the typical list of solutions that used to work no longer works. This of …
How to Fix Broken File Associations in Windows 10 Read More »
Microsoft Office is an essential part of our professional life. All of the important documents, files, presentations, and data are usually planned, written and secured in Microsoft office products such as Word, Powerpoint and Excel. Among multiple technical problems regarding Microsoft office, we often run into a common issue which is missing Office icons (aka …
We have seen countless questions about screen resolution or graphics cards problems here at Boxaid online tech support. Some font issues are hardware related and some are software related. Some are more annoying than others and some can be ignored. Sometimes you have a font issue that can be isolated to a specific application like …
How to Fix Jagged Poor Quality Fonts or Text on Windows Read More »
