Online tech support is becoming a very lucrative business for scammers. According to Microsoft, tech support scams are the #1 consumer complaint from their customers, especially from the older generation. At Boxaid, our IT support experts unfortunately see the impact of these tech support scams first hand. We often get calls from customers AFTER they …
Cruising the web and realize your web browser is moving a bit slow? Perhaps is time to do a bit of “spring cleaning.” While we are probably all online a bit more these days, that’s no excuse to continue to have a slow browsing experience. We constantly deal with slow browsers at Boxaid. Sometimes it …
Remember when you were growing up and you had a VCR? I remember driving to the video store (Blockbuster and a few local ones) with my parents and walking thru those aisles staring at all those VHS tapes with wonder. So many movies, so little time. I used to think that our VCR was so …
Nowadays, hard drives come with plenty of space for all your storage needs. If you purchased a computer or laptop in the last three years you should have at least a 250Gb hard drive which is plenty of space for your photos, videos, music, and documents. But every now and then we get a remote …
If you are like most people, you have a love/hate relationship with the Notification Center on your Mac. These little pop-up alerts keep you up to date on all the most important news and information, like when a critical business call was missed, the availability of a must-have app update, or what time to pick …
At Boxaid, our technicians do a lot of virus and malware removal. Sometimes that can be easy to remove a virus or a hijacked browser and sometimes it is a lot of painstaking manual effort. Every now and then our customers call in thinking they are infected with malware or a virus because of excessive …
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We are shifting to a remote workforce in these times of COVID 19, and while for many workers in the United States that is the norm; it can be a big shift for others. We at Boxaid of course have all our employees working from home. We realized the benefit of this 13 years ago …
We know the pain of our customers who have a generally slow computer. It is one of the most common computer problems that we troubleshoot at Boxaid. This is where our online IT support experts begin the troubleshooting process trying to determine if the entire computer is slow or a specific application or possibly the …
At Boxaid we have seen every technical computer problem in existence. We have fixed over 10,000 computers in the 13 years we have been business. Every now and then we do run into a problem that we have solved before but the typical list of solutions that used to work no longer works. This of …
At Boxaid we see countless technical problems every day. Some are simple virus removal and some are complex technical problems that take several hours to diagnose and fix. We of course use Google religiously to look up additional info if we don’t know the answers off the top of our head. We recently ran into …
