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Remote PC Repair

Our remote computer repair is performed by certified experts in the U.S.A. and is backed by a money back guarantee. We connect to your computer and fix your problem while you watch.

Reviewed by the WSJ

Don’t take our word for it. Just Google “Boxaid reviews” and see what you find. Or visit Yelp, BBB, Facebook, or the review done by the Wall Street Journal.

Free Diagnosis

With our remote computer repair we have no software to sell you, no commitments, no monthly fees and you don’t pay a dime until your computer is fixed. No frills and no gimmicks.

  • It is so nice to work with a person fixing your computer who speaks English and did it in such a timely manner.  Now my office days can go back to 8 hours instead of 12 hour days plus working on my days off because of computer issues!!   Amazing.

    Susan I., Yelp

  • I have received service from Jonathan on numerous occasions and have always been so impressed with his knowledge and dedication. He is readily available to take my call and works until the problem is resolved no matter how long. I would recommend Boxaid and Jonathan to anyone with remote computer needs. I am a hooked customer for sure!

    Natalie Goldberger, Facebook

  • Jonathan at Boxaid did an excellent job! I am extremely pleased with the work he did on my computer and the information he taught me. I will definitely be using them in the future. This is an excellent company! They beat the Geek Squad hands down.

    Lynda Raven, Facebook

  • Boxaid was the easiest, fastest, cheapest, most trustworthy and Zack was the most polite computer repair technician we’ve ever dealt with. Thanks Boxaid Remote Technical Support as we say in Boston you guys are wicked awesome!

    Brian O'neill, Facebook

  • These guys are the best you’re gonna get.!!!I absoluetly professional, friendly and Have to say John you rock the computer world!!! Thank you for fixing my computer!!!!Would and will suggest to other people (allready have). So from the computer challenged I thank you a million times over!!!!

    Cookie Luciano, Facebook

  • Zack was great help with our laptop, slow and plagued with malware (despite McAfee). At the end of 5 hours, the laptop was cleaned, updated, no more malware, and significantly faster. All that, at a cost just marginally more than the price for one hour. Greatly appreciated his explaining the steps he was taking during the repair, and the level of improvement was exactly what he had predicted.

    Hernan L., Sitejabber
Listen to Live Customers

Computer Optimization

Our computer tuneup services is one of our most popular online PC support services at Boxaid. Over time your PC will start to run slower as you install more and more software over the years. The best way to restore your computer speed is to have a manual tune up where we remove your junk programs, optimize your start up items and clean out unneeded files on your hard drive. We also teach you how to maintain your computer moving forward to so computer problems do not reoccur in the future.

Printer Problems

Peripheral devices are the countless devices you can attach to your computer. This includes printers, USB devices, cameras and others. While these peripheral devices are meant to be plug and play, that is not always the case. Sometimes, a device such as a printer will require a little finesse to get it properly functioning with your computer. We can get your device working properly so you don’t waste your valuable time fixing the PC problem yourself.

Remote Virus Removal

Computer viruses are a reality for consumers even if you have purchased a reputable anti-virus program like Symantec or McAfee. Because viruses and malware are more sophisticated they can bypass many anti-virus products today. Our remote virus removal service is done remotely by our online tech support experts and we don’t just sell you more junk software that claims to remove your computer virus. At Boxaid we have no software to sell you, just computer virus removal by our expert technicians.

At Boxaid we specialize in virus and trojan removal with our computer virus removal service instead of selling you generic software. Nowadays, viruses are much more advanced making them difficult to detect by even the best anti-virus programs. Amazingly, 95% of our callers have an up to date reputable anti-virus program, but today’s malware can easily bypass your anti-virus product and infect your computer, causing data loss, or even identity theft. Boxaid’s online technical support experts can connect to your computer remotely and fix your computer problems right now. Our certified remote computer repair experts fix hundreds of computers a week and our work is guaranteed.

Watch How It Works

Happy Customers

Years in Business

Techs Outside the USA

Viruses Removed

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