There are countless errors that you can find on Windows and we see many of them at Boxaid. One error we occasionally run into is 2502 or 2503 errors. These typically show up when you are trying to install or uninstall a program on Windows. This could be a common program like a PDF reader […]

When it comes to getting your computer fixed, our customers don’t have time to spend looking for the right tech support. Often we hit Google and do a quick search for residential tech support and hope that Google is omnipotent and returns the magic digits we are looking for.  Sometimes it’s not that simple. In […]

We have seen countless questions about screen resolution or graphics cards problems here at Boxaid remote tech support. Some font issues are hardware related and some are software related. Some are more annoying than others and some can be ignored. Sometimes you have a font issue that can be isolated to a specific application like […]

One of the most common online technical support issues we see at Boxaid are customers having wireless connection issues with a laptop. The laptop can be running any operating system which includes Windows flavors or Mac flavors. Wireless Internet connection problems come in many forms. They are often related or caused by the distance from […]

We deal with so many tech support issues at Boxaid on a daily basis. Sometimes it is a printer problem, sometimes it’s virus removal and sometimes it’s a slow computer. But hands down one of the most common questions we get is “Why does my computer keep freezing or crashing?” Unfortunately, there is no clear […]

If you have Microsoft Word, or the full Microsoft Office suite, loaded on your computer, you expect all your Word documents to open in a new document window. Whether you are typing a memo to the boss, drafting a complaint letter to your electricity supplier or working on a technical document, you need to control […]

At Boxaid we deal with countless Windows and Mac problems on a daily basis.  We do everything from our virus removal service to fixing peripheral problems with our remote computer repair.  But occasionally we run into a problem that is difficult to resolve and will share it with our blog readers.  This is a problem […]

Whether you are working out of your home or in the offices of a Fortune 500 company, a malfunctioning printer can bring your productivity to a standstill. We rely on our printers for everything from printing business documents to creating hard copies of our favorite family photographs. If your printer goes offline, you need to […]