One of the most common phone calls we get at BoxAid is in relation to viruses and trojans. So many of our customers are infected with some kind of malware or virus and they simply want to get rid of it. The interesting statistic is that 98% of the infected machines have a good quality anti-virus product on the computer. The most common anti-virus products are Symantec, McAfee, AVG, Kaspersky, and Trend Micro in that exact order. All of these are paid programs that cost at least $30 a year with the exception of AVG which is free. They are all good programs but inevitably the customer asks, “Why didn’t my anti-virus product stop this?” Read the rest of this entry »
About George Dover
George Dover is one of the Microsoft Certified Technicians that works at BoxAid.com. He is the primary blog contributor and has helped thousands of customers calling into BoxAid on a daily basis. Connect with me on Google+
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