A virus or trojan invades your computer and can erase your valuable data such as pictures or private documents or steal passwords and user names for your important online accounts. More importantly, the virus can replicate itself to other computers secretly by sending emails to people in your address list without you knowing. Why would anyone Read the rest of this entry »
How To Remove FakeAlert Virus From Infected PC
October 5th, 2010 Posted in Viruses and Malware
Oct, 05 2010
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How to Fix 404 Page Not Found Error
October 3rd, 2010 Posted in Common PC Errors
Oct, 03 2010
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The dreaded 404 message has been around for years. It comes in many flavors and is displayed differently depending on what browser you are using such as Internet Explorer, Firefox, Chrome, etc. When you are browsing the Internet you are going to different pages in your browser. Each page you visit, like www.google.com, for example is accessing some big computer called a web server that is in some big data center on this planet. When you attempt to access a web page that does not exist on that server, the server is designed to give a standard response that lets you and your browser know that the page does not exist. That is the 404 error. It does not mean that your computer is broken by any means. Read the rest of this entry »
How to Prevent Getting Infected by Viruses and Trojans
September 14th, 2010 Posted in Viruses and Malware
Sep, 14 2010
One of the most common phone calls we get at BoxAid is in relation to viruses and trojans. So many of our customers are infected with some kind of malware or virus and they simply want to get rid of it. The interesting statistic is that 98% of the infected machines have a good quality anti-virus product on the computer. The most common anti-virus products are Symantec, McAfee, AVG, Kaspersky, and Trend Micro in that exact order. All of these are paid programs that cost at least $30 a year with the exception of AVG which is free. They are all good programs but inevitably the customer asks, “Why didn’t my anti-virus product stop this?” Read the rest of this entry »
How To Fix 403 Forbidden Error
September 13th, 2010 Posted in Common PC Errors
Sep, 13 2010
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A common browser error message is the classic 403 Forbidden Message. The number 403 is one of the several HTTP status codes that a server can return to a browser. This message is coming from the HTTP server and is ultimately telling your browser that it is not allowed to do something or access something on that website. Read the rest of this entry »
Big Virus Outbreak via Fake Emails
September 9th, 2010 Posted in Viruses and Malware
Sep, 09 2010
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There was a significant virus that broke out today commonly called the “Here you have” virus due to the email subject line the worm uses during propagation. It looks like multiple variants may be spreading and may take some time to work through them all to paint a clearer picture. Below is what the email looks like. This is a tough one to Read the rest of this entry »
BoxAid Listed on Computer Repair Expert
September 9th, 2010 Posted in BoxAid Blog
Sep, 09 2010
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When you take a look at our testimonials page you can see some customer testimonials in there but the reality is we put them up ourselves from customer emails. For all you know we could be making them up. We get the feeling that some of our competitors may be doing that as well. So while our testimonials page is nice we would like to have an independent resource where you can go to make sure you are seeing real comments from real customers. Well we just got listed on a very comprehensive website called Computer Repair Expert that does a pretty good job of allowing customers to leave detailed comments on their experience at BoxAid. Hopefully this will give you a bit more confidence when giving us a call and you don’t have to sit there and think……….”Hmmmm……I wonder if any of these customer testimonials are real.”
Wall Street Journal Article About BoxAid
September 9th, 2010 Posted in BoxAid Blog
Sep, 09 2010
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Well ever since the Wall Street Journal Article was put in print in late September we have been getting phone calls at a feverish rate. We appreciate all the loyal customers who are referring us to their friends as well. It’s a testament to the quality of our work and we really appreciate the great comments on your exprience and all the thank you notes we get. Please let us know what we can do to better serve you. If you have not seen the Wall Street Article yet you should definitley check it when you have a minute. Wall Street Journal Article
