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Online Technical Support

Historically when an end user has a computer problem there are a few choices to get it resolved. If you are lucky enough to have a friend who knows computers you can have them come over and fix your PC problem. If not, then you typically have to find a PC repair store near your home or drive to one of the larger PC service chain stores such as Best Buy which offers the Geek Squad PC repair service. This was before technology had advanced enough where it's easy for a technical expert to connect to your computer over the Internet.

Today there are countless utilities that allow the technical experts at BoxAid to connect to your computer and fix it while you watch. These utilities have bridged a big gap in Online Technical Support allowing the end user to remain in the comfort of their office or home and have a technical expert connect to their computer without ever unplugging it. This gain in efficiency has changed the entire Online Tech Support industry allowing countless technical experts to offer PC support to a broad range of customers.

Online Tech Support Advantages:

  • You Don't have to disconnect your PC wires
  • You Don't have to return to the PC Repair Store later
  • You Don't have to worry about private data loss
  • You Don't have to worry about PC being damaged
  • You Don't have to pay high prices because of overhead
  • You Can Have instant service and problem resolution

Why Choose BoxAid for Online IT Support?

At BoxAid we offer online technical experts that are all located in the USA. While many of the larger organizations are outsourcing their technical support staff to countries where labor is cheaper. These large companies may be saving money for their bottom line, but the quality of their tech support also suffers. At BoxAid we offer expert Windows technicians at a reasonable price because we don't carry the overhead of a large physical location. Take a look at our video and see how we connect to your computer remotely and fix your problem.

Nationwide Remote Technical Support

We can help you with the most common PC errors without the need to have a technician visit your home. Watch our video on how we connect remotely to your PC. Most problems can be diagnosed over the phone then fixed with our online technical support. If we can't fix your problem, we don't charge you anything. We offer expert computer help with items ranging from:

  • Trojan and Rootkit Cleaning
  • Finding unusual slowness and start times
  • Windows Error Messages
  • Fake Anti-Virus Trojan Removal
  • Anti-Virus Program Installation
  • Finding the causes of crashes, lock ups
  • Sluggish Performance or boot up times
  • Printer Installation and troubleshooting
  • General Outlook Email problems or setup
  • Window Vista Troubleshooting
  • Windows XP Troubleshooting
  • Windows Start Up Optimization
  • Microsoft Word and Windows Errors

No Fix, No Charge Guaranteed

At BoxAid, our technicians have years of experience behind them. In addition, you can have peace of mind that your expensive PC or laptop with all your sensitive data isn't being mishandled until someone can get to it at your local repair store. All our work is completed remotely using our remote control tools to connect to your computer over the Internet. More importantly you can watch our every move as we work on your computer while you are sitting in front of your monitor. Try doing that at your local PC store.

In addition, our initial PC analysis is always free. We will let you know up front how much our service will cost you and if we can help you. Even if we work on your PC for several hours and we can't fix your problem then there is no charge. We deliver what we promise; Online Tech support by technical experts that will resolve your problem, guaranteed.