Step 1. Call our Toll Free Number 855.269.4357 and tell us your computer problem.
Step 2. We will tell you how to allow us to connect to your PC over the Internet.
Step 3. We control your computer and fix your problem or remove the virus.

How Our Online PC Repair Works
If you are familiar with the concept of remote controlling a computer then this should be nothing new to you. We use a special piece of software depending on what kind of PC problem you have, that you download to your computer. The download is very small and quick. This allows us to connect to your computer as if we were sitting in front of it. There is no need for a technician to come to your home. Most importantly, you still have the ultimate control over your computer. You can sit there and watch us work making sure that your important data stays private. If for any reason you want to disconnect our session, with one simple click you can disconnect the technician and its impossible for them to get back in to your PC. Watch this simple PC repair video to see how the process works.
How to Get Your PC Fixed Remotely with BoxAid
Step 1. Call us at our Toll Free number 855.269.4357 which will connect you to one of our expert technicians in the United States. Tell us your problem and we will let you know if we can fix it or not for no charge.
Step 2. Your technician will tell you exactly how to connect them to your PC. You simply visit a special page on the BoxAid web site, download a small file and within minutes the technician is able to start working on your PC.
Step 3. Finally, the technician will work on your computer while you watch. If the technician is successful you will confirm the work was done properly and once you confirm it the technician will ask for your credit card information.
Online PC Repair in the USA
There are countless companies that can provide online PC repair for your home or business. Some are big brand names and some are local compuer repair stores. But many of them are located outside the United States where labor is cheaper. While this may seem attractive at first the quality of the support suffers significantly. Make sure you know what country your call is being routed to when using a remote PC repair company. Some of the advantages of Online PC Support include:
- No more driving to a physical store for PC repair
- You don't have to wait days or weeks to get your PC
- No risk of physical damage leaving it at a store
- Lower overhead means lower cost to fix your PC
- No intrusion on privacy by inviting someone in your home
- Online Technical Support Any Time of Day
- No charge unless work is properly completed
- No Up front Payment Collected unless satisfied
Reviewed by the Wall Street Journal
Yes we know there are countless web sites that do remote computer repair on the Internet. Choosing the best PC repair company is tough since its difficult to determine their credibility from a web site. Luckily, BoxAid was recently reviewed in the Wall Street Journal in addition to three of our competitors that also do remote PC support. Take a look at the article and decide for yourself if BoxAid is the right company for you. Read the article on the Wall Street Journal web site

