Computer Support Reviews

At the end of every completed customer call the end user is given an optional survey to fill out. These comments are completely unedited and from real customers. We are also starting a new program where customers can call in after their online computer support call and leave us recorded feedback. Click the red links below to listen to our customers.

Grace from PA - January 2012
Pedro from NY - February 2012
Tom from NY - February 2012
Ellen from NY - February 2012
Keith from CA - February 2012
Ginny from CA - February 2012
Michael from CA - February 2012

Neil from TX - February 2012
Tereza from GA - February 2012
Suzie from NY - February 2012
Suzette from VA - March 2012
Darryl from TX - March 2012
Dan from FL- March 2012
Chris from MN- March 2012

5 StarsImpressed - by Maria, March 11 2012
Michelle communicated very efficiently and educated me about viruses as he fixed a problem that another service was either unwilling or unable to handle. The issue seemed difficult and required quite a bit of time. However, I never felt like I was about to be dropped, or that she was discouraged. I am very impressed and will definitely rely on and recommend BoxAid for any future problems.

5 StarsGreat Service! - by Darryl, December 23 2011
Great service! Rates are excellent, compared to other services, and no waiting. Chris was an awesome tech! He explained everything well and clearly, and fixed everything.

5 StarsWill Refer - by Melissa, November 19 2011
The technician was cordial and explained everything he was going to do in order to resolve the problem. He also explained the current state of my computer and what I should do to prevent any future problems. I will bookmark your site for future services.

5 StarsGreat Value - by Danny, April 7 2011
Dave was incredibly efficient, helpful, friendly, reassuring and pulled my computer from the grave to extremely healthy. Thank you! You are fortunate to have him for technical assistance!!!

5 StarsLove it! - by Talk on Suzie, March 28 2011
I've used BoxAid.com for over a year now and LOVE IT!! They're there when I need them ALWAYS!!

5 StarsPerfect - by Fred, January 20 2011
This is the second time I have used Karen as my technician, once on my wifes computer and now mine. She is EXCELLENT!! I have recommended her and Boxaid to several friends who have used your services.

5 StarsThanks Sean - by John, December 20 2010
Excellent service. It was great to speak to someone who did not have an accent I could not understand. For the time that the technician took to repair my computer the price was cheap and the result was better than I thought. This 5 year old computer runs like it did in 2005. I will be highly recommending this service. Thanks Sean!

5 StarsHighly Recommended - by Abner, August 5 2010
Your tech was great. It was refreshing to talk to someone knowledgeable who wasn't trying to sell me something else!

5 StarsGreat Job - by , May 23 2010
Technician Christopher was outstanding. Communicated well, explained procedures and expectations. Provided exceptional diagnostics and dramatically improved PC performance. I also appreciate the fee structure and not having to commit to annual service or membership contract.

5 StarsAwesome Service - by , April 19 2010
The service I recieved was outstanding, A real person who was able to fix my problem. I would strongly recommend this service to any one I know.