Computer Repair Rates and Virus Removal Prices
We offer simple PC repair rates at BoxAid. We do not pressure you into signing up for a monthly service like our competitors. We only offer a per incident charge which means you only pay once and there is no recurring service fee every month on your credit card. There is no upselling by pushy technicians to persuade you to buy software that you don't need. Check out this video about our competition. At BoxAid we will always give you our best advice even if it means losing a sale. There are many times when customers call and ask us to speed up their computer and after our initial analysis we will tell them that they should invest their money in buying additional RAM or a new computer instead of spending it on a tune-up that will not give them the results they are looking for.
Competition's Repair Prices
When it comes to online computer repair there are countless choices on the Internet to choose from. There are large organizations and smaller businesses that are taking advantage of the fact that it is no longer necessary to be physically in front of a computer to fix it. When choosing the best online computer support make sure you know what to look for. Price is not always the most important factor. There are many companies that offer prices that look to good to be true and when you call them they are asking for your credit card up front then they change their tune and say your PC problem is more complex and will cost hundreds of dollars to fix. Take a look at the table below to see of our competitors for yourself before you decide.
BoxAid |
Symantec |
Iyogi |
GeekSquad |
|
Average Price |
$60 |
$100
|
$140
|
$150/$300
|
Store Visit |
None |
None
|
None
|
Days to get your PC back
|
Techs in the USA |
Yes |
Varies
|
Company and Techs are in India
|
Yes
|
Monthly Service Plan |
No |
Yes
|
Yes
|
Yes
|
Instant Repair |
Yes |
Varies |
Varies |
No |
Free Analysis |
Yes |
Varies |
Varies |
No |
No Fix No Fee |
Yes |
Varies |
Varies |
No |
Software Upselling |
No |
Yes |
Yes |
Yes |
Membership Required |
No |
Yes
|
Yes
|
Yes
|
Remote PC Repair Prices
Our PC repair prices are simple. The most important thing to remember is that if you give us a call and tell us your computer problem, and we can't fix it then we don't charge you anything. We always tell you how much it will cost you to fix your problem before we start any work. We will not change our price half way through the work even if we take longer than expected. All our prices are one time fees with no unnecessary monthly subscriptions. Here are the advantages:
- All our prices are flat rates
- We always quote the price before starting
- No payment until repair is complete
- No complex sign up forms
- If we can't fix it there is no charge
- All our technicians are in the USA
Our Computer Repair Rates
This is our basic service rate. This is for any 30 minute call where we fix your PC problem, like get rid of a Windows error message, help you with email problems or any other basic instruction for your computer. As long as the call is under 30 minutes, you pay a flat rate of $29.95. We will always tell you how much we will charge you before starting any work so there are no surprises.
This is our charge for any call between 30 and 90 minutes. A majority of our calls fall into this category. Typically this is what we charge for a computer tune-up to improve slow computer performance, fix printer problems and driver issues. Again, we will always tell you at the beginning of our call how long it will take to fix the problem and how much it costs before beginning any work.
This is our charge for any call that exceeds 90 minutes with no maximums! Typically this is what we charge for customers that need virus or spyware removal or any other service that requires extensive manual repair and deep scanning for worms, trojans and malware. There is no max so we will stay on the phone with you until we fix your computer problem.
