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    Zack took care of my problem in about 10 minutes. This is my third time...More Reviews

Boxaid Online Computer Repair

remote computer repairBoxaid is the leader in remote computer repair and technical support in the United States. We specialize in fixing software based computer problems and virus removal for consumers and small business users. Boxaid is based in the U.S.A., has been in business since 2007 and has repaired thousands of computers remotely without ever visiting your home or office. Boxaid’s was also independently reviewed by the Wall Street Journal and is also a member of the BBB.

  • Technicians are in the USA
  • No Monthly Fees or Startup Costs
  • No Up front Payment Collected

  • Live Technicians Take Your Call
  • No User Accounts to Create
  • Pay by Credit Card or Paypal

  • Reviewed by the Wall Street Journal
  • A+ Rating with Better Business Bureau
  • Hundreds of Independent Reviews

Call Now Toll Free 800-999-6872


remote computer support rep

Remote Computer Support

Whether you are using a Windows or Mac, we can resolve your Apple or PC problems without ever visiting a physical computer repair store. You can take your laptop to a local PC repair shop where you can wait several days to get it back and pay excessive costs because of their high overhead. Alternatively, at Boxaid you can use our remote computer support service and watch us work on your computer from the comfort of your home or office. This means your PC is fixed in hours instead of days, all at a reasonable cost.

remote PC repair

Remote PC Repair

Boxaid’s remote PC repair is simple. Tell us your problem, we connect to your PC and fix it remotely. We don’t try to sell you software or ask you to sign up for a service or commitment you don’t care about. In addition, we don’t charge you up front for our remote PC repair. We make sure you are completely satisfied before we ask for payment. Even after you leave and you realize at any time you are unsatisfied with our session, drop us an email or give us a call and we will fully refund your money. No questions asked.

virus removal service

Remote Virus Removal

Our experts have years of experience fixing complex technical issues in addition to remote virus removal and can help you right now. Today’s complex viruses and rootkits can often go past some of the best security programs such as Symantec and McAfee. If this occurs it is necessary to manually remove the virus or malware from your computer. Today’s technology allows us to securely control your PC over the Internet and remove the malware while you watch us work.



PC Optimization

Computer Optimization

Our computer tuneup services is one of our most popular services at Boxaid. Over time your PC will start to run slower as you install more and more software over the years. The best way to restore your PC speed is to have a manual tune up where we remove your junk programs, optimize your start up items and clean out unneeded files on your hard drive. We also teach you how to maintain your computer moving forward to so problems do not reoccur on a regular basis.

peripheral problems

Peripheral Problems

Peripheral devices are the countless devices you can attach to your computer. This includes printers, USB devices, cameras and countless others. While these peripheral devices are meant to be plug and play that is not always the case. Sometimes, a device will require a little finesse to get it properly functioning with your computer. We can get your device working properly so you don’t waste your valuable time troubleshooting.

third party apps

Third Party Applications

Whether you are using a Windows PC or a Mac, chances are you are using multiple third party applications like Microsoft Office, Quicken, Adobe Flash and multiple others. These applications fall outside of your core operating system and will occasionally become corrupt and require maintenance. Not only do we repair operating system problems but we can resolve any third party application issues as well.


device manager errrors

Device Manager Errors

Device manager is the hub of your Windows operating system. When adding USB, Bluetooth, keyboard or other devices, Windows may not recognize these devices or may not have the right drivers to install these devices. This could be because of software conflicts or incorrect, outdated drivers. Boxaid can resolve these device errors and make sure there are no device or peripheral conflicts on your PC to get you back up and running quickly.

blue screen errors

Blue Screen Errors/Reboots

Blue screen errors, also known as the “blue screen of death” are among the most difficult problems to troubleshoot in Windows. This is because the error message is often cryptic and difficult to understand for most users. In addition, the blue screen is often followed by an immediate reboot before the error message can be captured. Blue screens require extensive expertise and secondary tools to analyze why they occurred. This is one of our areas of expertise that we perform on a regular basis.

third party applications

Third Party Software Issues

Windows has it’s own core functionality but there are multiple common third party applications that go on top of Windows. Some of these applications include things like Adobe Reader, Flash and Java. These applications are installed on most Windows computers and can be problematic if they are not maintained. We can resolve these errors often very quickly making sure your tech support session is affordable.


Please send this email to Zack’s Boss! Zack was wonderful!! He knows his stuff and knew what he was doing and how to fix my computer thoroughly! I work online as faculty and have to have my computer for work! I was so fortunate to find the Boxaid comments in the Wallstreet Journal when I searched for computer repair using my android phone this morning. Please use this as an exemplar recommendation for Zack’s file. Wonderful Computer Tech! Great service, patient, and very nice person! -Sheri J.