Whether you are using a Windows or Mac, we can resolve your Apple or PC problems without ever visiting a physical computer repair store. At Boxaid you can use our remote computer repair service and watch us work on your computer from the comfort of your home or office. This means your PC is fixed in hours instead of days, all at a reasonable cost.
As the former director of customer service for Northwest Airlines, I want you to know that you could not have a better tech/customer service rep than Christopher. He took the time and effort to explain, reassure, resolve, and take proactive steps to help with my problem. Your company is extremely fortunate to have an employee like Christopher. Not only will I seek him out again, but I will recommend your company every chance I get. Thanks for making what could have been a disaster into a learning experience.
Just wanted to say thanks for the great service and excellent communication of your tech guy. I was especially impressed generally at how uncomplicated everything was from contact to payment. Saved me a lot of time and effort and all that whilst being the other side of the World! You should give attention to that part of your business as people are crying out for such support in Europe. Thanks I will be recommending you and using your services again! Though I hope not to have a Virus again soon lol.
The Tech (Zach) was very personable and professional. He handled my problem with ease and completed the fix in a timely fashion. I will definitely return to BoxAid for future problems, if they occur, and I will recommend BoxAid to my friends. Thanks for your service. Also, the price was excellent and the ability to pay through PayPal was a huge plus. My experience was nothing short of perfect!